How do I complain?

We aim to provide the best customer experience at all times. When things go wrong, we'll do what we can to help. You can either visit our FAQ's or contact is if you want to make a complaint

Credit Account Issues

If your complaint is about your credit account

Retail Complaints

If your complaint is regarding a retail matter
you have two options

View our Customer Service Hub

Alternatively, you can email us on:
general.enquiries@homeessentials.co.uk
Or call us on: 0345 026 3900

PPI Complaints

If your complaint is about Payment
Protection Insurance (PPI)

Contact Us
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