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  • Delivery

  • Returns

UK Standard Delivery – £3.50 (or *free over £30) Delivered in 3-5 working days.

Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery.

Fastest Delivery – £4.50

Due to our social distancing measures at our warehouses we’re unable to offer next day delivery, however your order will be prioritised, and we will aim to deliver it within 48 hours (excludes Sunday).

Supplementary Delivery Charges

We add the charge to each order you place, even if you place multiple orders on one day and receive your items in the same parcel. Larger items like heavy furniture, personalised items or items marked with a * in the catalogue which are sent directly by the supplier could take longer to arrive. Expensive or larger items may cost more to deliver. These items have little truck symbol with the price for delivery in it.

Royal Mail Royal Mail

Return your parcel through your local Royal Mail post office in over 11,500 locations. Find your nearest store.

Open 7 days a week, early until late. You’ll need to bring your advice note

InPost Parcel Lockers InPost

Return your parcel at you nearest InPost Parcel locker in over 1,000 locations. Find your nearest locker.

You’ll need to print your returns label from the carrier website.
You can track the status of your parcel here
Need more help? Watch the "How to return a parcel" video.

Terms & Conditions

We will replace or refund most goods provided they are returned to us within 28 days of receipt complete, unused, in their original packaging. This Returns Policy does not apply to some goods or may apply only if certain conditions are met. These goods are identified on the product page and any such conditions are set out there. If you return goods outside the scope of the Returns Policy and you have not exercised your legal right to cancel, we reserve the right to return the goods to you at your cost or to accept their return subject to making a deduction for any loss in value of the goods arising from your handling of them and a charge to cover our processing cost. Your statutory rights remain unaffected by this policy.

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