Return your parcel through your local Royal Mail post office in over 11,500 locations. Find your nearest store.
Open 7 days a week, early until late. You’ll need to bring your advice note
We will replace or refund most goods provided they are returned to us within 28 days of receipt complete, unused, in their original packaging. This Returns Policy does not apply to some goods or may apply only if certain conditions are met. These goods are identified on the product page and any such conditions are set out there. If you return goods outside the scope of the Returns Policy and you have not exercised your legal right to cancel, we reserve the right to return the goods to you at your cost or to accept their return subject to making a deduction for any loss in value of the goods arising from your handling of them and a charge to cover our processing cost. Your statutory rights remain unaffected by this policy.